Increase visibility, improve accountability, and streamline communication between the field and office.
ATS Traffic is a major Canadian-based provider of traffic safety services and infrastructure products, operating extensively across North America for over 55 years. They specialize in comprehensive traffic control solutions, which includes everything from renting and installing temporary work-zone equipment to designing permanent highway signage and signals.
Their Installation Team struggled with inconsistent reporting across branches, with field crews using different methods, email, texts, phone calls, or photos, to communicate job updates to sales and project management teams. Information was scattered across multiple apps and OneDrive folders, making it difficult for office staff to quickly answer customer inquiries without tracking down field workers. There was no standardized documentation process between provincial branches, and the lack of timestamped photo evidence occasionally left the company vulnerable to false damage claims they couldn't dispute. On top of that, managing multiple apps led to poor team adoption, so they started looking for a single centralized solution that would work consistently across all teams and locations.
Implementing the Timemark app across the Installation Team has been a major step forward in how ATS Traffic tracks work in the field and connect their installation teams with office staff in real time. The app has provided accurate, real-time visibility into job progress, allowing both field and office teams to operate more efficiently and with greater confidence.
One of the most impactful benefits has been real-time tracking and accountability. With Timemark, their field team members can document work as it happens, while office staff gain immediate insight into job status without delays, phone calls, or follow-up emails. This has significantly improved communication, reduced reporting gaps, and strengthened accountability across all teams.
A critical feature for ATS Traffic is the ability to capture photos that are standardized and branded, with GPS coordinates and ATS Traffic branding embedded directly on each image. This ensures every photo is consistent, credible, and verifiable. Having location and branding built into the photo removes uncertainty, creates a professional record, and provides clear proof of work completed at each site. This standardization is critically important to them and has become a trusted part of their installation workflow.
In addition, the work reports generated through Timemark have brought value beyond field operations. These reports can be easily shared with customers, project management, and the sales team, giving all stakeholders accurate, timely documentation of completed work. This has improved transparency with customers, strengthened project oversight, and equipped sales with reliable information to support follow-ups and future opportunities.
Overall, implementing the Timemark app has increased visibility, improved accountability, and streamlined communication between the field and office.
“Timemark has become an essential tool that supports ATS Traffic installs from start to finish, while reinforcing professionalism, accuracy, and trust at every level.”
Favorite Features: Centralized photo management, photo tagging, PDF report generation
Timemark makes jobsite photo documentation simple. Capture verified photos, work reliably offline, and keep everything organized in one place. Built for field teams with straightforward, scalable pricing.
Downloads
10M+
Photos Taken
5.1B
Hours saved weekly
6
Rated
4.8/5
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