Pickup details can get lost in a busy shift
The courier needs a quick, consistent way to record the pickup point, order context, and collection time.
TIMEMARK FOR FOOD DELIVERY TEAMS
Make Every Pickup and Drop-off Easier to Run
Timemark helps food delivery teams record the moments that shape a reliable order handoff—arrival, pickup, delivery, and exceptions—with the right Stamp for each part of the shift.
✓ Give dispatchers, couriers, and service teams one consistent delivery record.
FAST DELIVERY STILL NEEDS A CLEAR HANDOVER
A Delivery Photo Should Support the Next Action
When an order changes hands quickly, the record must show what happened without slowing the courier or leaving dispatch to reconstruct the delivery later.
Delivery exceptions need immediate context
Access issues, customer instructions, failed handovers, and other exceptions are easier to resolve with the time and location already recorded.
Completion should be clear for both sides
A finished delivery record works best when dispatch can see the courier, location, delivery action, and any relevant note together.
THE MOMENTS THAT CANNOT BE RECREATED
When the Order Changes Hands, the Photo Becomes the Record
Pickup, delivery, and delivery exceptions happen quickly. Capture the order, courier, time, and location while the handover is visible.
01
When the order is picked up
Capture the packaged order and its condition at pickup before the courier leaves the restaurant or store.
02
When the order is left at the door
Document the food, delivery location, and surrounding entrance immediately after drop-off, before the customer collects it.
03
When a delivery problem occurs
Record inaccessible entrances, incorrect addresses, damaged packaging, spills, or other delivery issues before leaving the location.
RECORD THE MOMENTS THAT AFFECT THE ORDER
Use the Right Record From Pickup to Drop-off
Create a simple operational story that supports the courier, dispatcher, merchant, and customer experience.
At merchant pickup
Use a Service or Work Report Stamp to record the courier, pickup location, collection time, and any detail that affects the order.
At drop-off or when a delivery changes
Capture the completed handover, delivery location, instruction, or exception while the courier is still at the stop.
A STAMP FOR EACH DELIVERY MOMENT
Turn Delivery Photos Into a Clear Shift Record
Choose the Stamp for the delivery task
Use repeatable templates for clock-in, pickup, service, exception, and completed delivery photos.
Capture the courier and order context
Include the company logo, courier avatar, task detail, time, location, and a custom note in the photo itself.xr
FROM FIELD CAPTURE TO TEAM DELIVERY
Keep Every Delivery Proof Record in One Teamspace
Delivery photos sync into a shared order record, so operations teams, merchants, and support staff can confirm what was delivered without searching chat history or personal phones.
Sign up for Teamspace →
Organize proof by order and delivery zone
Keep pickup, handoff, drop-off, and exception photos in the right delivery record.
Give operations one reliable view
Review delivery evidence without asking riders to resend photos at the end of a shift.
KEEP THE RECORD USEFUL AFTER THE SHIFT
Resources for Better Construction Records
Use these guides to help crews capture, organize, and share construction photo records with the context each project needs.
Connect Timemark to your existing workflow
Share verified field records with the storage and automation tools your team already uses.
Google Drive
Automatically send verified jobsite photos and reports to the Google Drive folders your team already uses.
OneDrive
Keep project evidence available in OneDrive so office teams and field teams work from the same record.
Webhook automation
Send job events and verified field records to the internal systems and automation tools your team relies on.
BUILT FOR FOOD DELIVERY OPERATIONS
Give Every Delivery a Clearer Handover Record
Start with the Stamp that fits the moment, then keep pickups, deliveries, and exceptions ready for the next action.
Get Timemark free →