Increase visibility, improve accountability, and streamline communication between the field and office.
Kitchen and Bath Creations (KBC) is a kitchen and bath cabinetry company serving the Mid-Atlantic region. Since 2003, KBC has worked with homeowners and industry professionals, offering stock, semi-custom, and custom cabinetry, countertops, accessories, design services, delivery, and installation support.
KBC serves single-family builders, multi-family builders, remodeling contractors, apartment management companies, trade professionals, and homeowners. The company focuses on strong value, on-time delivery, practical design ideas, and cabinetry solutions that fit each project’s budget and functional needs.
KBC’s high standards for quality and customer service make inspection photos an important part of the delivery workflow. Cabinets are often delivered before flooring and other site work are complete, which means other trades may enter the space after KBC leaves. Inspection photos help KBC show what was delivered, what condition the cabinets were in at delivery, and when the work was documented. If damage is found later, KBC needs a clear record tied to the right job and the right point in time.
However, before Timemark, that documentation process was manual, scattered, and difficult to trace. The delivery team captured photos on-site, sent them to a delivery manager, and the manager manually uploaded them to a shared drive. The inspection team followed a different process: inspectors took photos on their phones, plugged the phones into computers, emailed the photos to a colleague, and that colleague uploaded them afterward. Inspection forms were also completed on paper, then photographed and sent by email.
As a result, delivery photos, inspection photos, and inspection forms were spread across email, WhatsApp, messaging apps, phones, computers, and shared folders. KBC did not have one consistent place to collect and review delivery or inspection documentation.
This made it harder for KBC to maintain a clean proof-of-condition record. They needed a simpler way to collect photos from the field, keep them connected to the right delivery or inspection job, and show the time and date details for each record.
Zack had seen ads for other jobsite photo management tools, but the options he reviewed felt more than what KBC needed for its day-to-day workflow. The team was looking for a focused solution to capture job photos, bring crew photos together by delivery or inspection job, and reduce the manual handoff between the field and the office.
Timemark stood out because it matched that need more closely. It gave KBC a simple but complete way to manage photo documentation, without adding a heavy system.
KBC uses Timemark projects for each delivery and inspection job. This keeps documentation separated by job, instead of having photos mixed across email threads, WhatsApp messages, phone galleries, and shared drives.
KBC also syncs Timemark projects to SharePoint folders. This gives the team a backup record of project photos without relying on manual downloads or hand-uploaded files. Photos are captured and organized in Teamspace first, then synced to the right SharePoint folders for long-term access.
KBC uses Timemark’s photo stamp to add the company logo, time, and date directly to job photos. This turns each photo into a clearer record of what was captured and when it was documented.
The team also uses photo notes to communicate context to colleagues. Instead of sending a loose photo and explaining it separately in a message thread, the note travels with the image as part of the record.
During the interview, Zack also raised the need for checklist-style inspection templates. For KBC’s inspection team, the ideal workflow would allow inspectors to follow a structured form and attach supporting photos as part of the same inspection record.
At the time of the interview, Checklist was already on Timemark’s roadmap, and Zack’s feedback helped reinforce the need to prioritize it. Three weeks later, Timemark released Checklist. The inspection workflow Zack described quickly moved from a product request to an available feature they could start testing shortly after sharing their needs with the Timemark team.
“Timemark has streamlined our processes and allowed our teams to spend more time working with clients. Timemark’s integration with Sharepoint has allowed seamless saving and organizing of our project photos without additional steps from our team. Anyone from our team can access the photos taken in real time even if they do not have a Timemark account. Our client services team can quickly take action on punch lists, speeding up projects and raising client satisfaction. ”
Favorite Features: Centralized photo management, photo tagging, checklist
Timemark makes jobsite photo documentation simple. Capture verified photos, work reliably offline, and keep everything organized in one place. Built for field teams with straightforward, scalable pricing.
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